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Employment Specialist 2

1 month ago

Hermiston, Oregon, United States State of Oregon Full time
Job Summary

We are seeking a highly skilled and motivated Employment Specialist 2 to join our team at the State of Oregon. As a key member of our workforce, you will provide exceptional customer service and support to individuals and employers seeking assistance from WorkSource Oregon.

Key Responsibilities
  • Provide one-on-one consultations to customers, reviewing and assisting with registration, gathering information to determine customer needs, and referring to community resources and supportive service agencies as necessary.
  • Interview job seekers, determining their transferable skills, interests, and employment goals, and identifying barriers to successful job search and exploring possible solutions.
  • Assist with application processes, documentation, and effective interviewing techniques, and gain familiarity with local employment needs to provide relevant job search support and assistance.
  • Make work-based opportunities available to customers in accordance with local area plans and investment strategies, and pursue On-The-Job Training (OJT) opportunities with employers and make appropriate OJT-related referrals for work-ready job seekers.
  • Conduct staff-assisted talent development workshops to teach essential skills for work readiness, and refer customers to attend talent development workshops and activities to be successful during job interviews.
Requirements
  • Two years of experience providing customer service, including requesting and reviewing information, documentation, and deciding an action based on the information.
  • Examples of qualifying experience include eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above-stated experience.
  • Two years of education or experience, with 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business, or Public Administration, Communication, or related field substituting for one year of experience.
What We Offer
  • A workplace that balances productivity with enjoyment and encourages learning and mentoring.
  • Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service.
  • A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking.
  • Work/life balance, 11 paid holidays a year, and a competitive benefits package.
  • If you have federal student loan debt or are thinking of going back to school, then you may benefit from the Public Service Loan Forgiveness Program (PSLF).
How to Apply

To apply, please submit your application through the State of Oregon's online application system. Please ensure that your application includes a resume and cover letter, and that your cover letter does not exceed two pages.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace environment that is inclusive and respectful of all employees.