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Customer Service Representative

2 months ago

Fort Myers, Florida, United States Lee County Port Authority Full time
About Us

Southwest Florida International Airport (RSW) is a leading commercial service airport, serving over 10 million passengers annually and ranking among the top 50 airports in the United States for passenger traffic.

Job Summary

We are seeking a Part Time Customer Care Associate to join our team at Lee County Port Authority. As a key member of our customer service team, you will be responsible for providing exceptional service to our passengers and ensuring a positive experience at our airport.

Key Responsibilities
  • Provide excellent customer service to passengers, responding to their inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with airport staff to ensure a smooth and efficient passenger experience.
  • Assist with retail operations, including restocking shelves and maintaining a clean and organized store environment.
  • Participate in ongoing training and development to enhance your skills and knowledge.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.