Key Carrier Coordinator

4 days ago

Melbourne, Florida, United States HomeGoods Full time
Job Title: Key Carrier Coordinator

Join our dynamic team at HomeGoods as a Key Carrier Coordinator, where you will play a vital role in maintaining the smooth operation of our store. As a Key Carrier, you will alternate between Coordinator and Key Carrier roles, taking on leadership responsibilities to ensure exceptional customer service and store performance.

Key Responsibilities:
  • Provide exceptional customer service, creating a positive experience for every customer
  • Act as Manager on Duty, adhering to company policies and procedures
  • Ensure store team performs tasks and activities in accordance with store plan, prioritizing as needed
  • Address customer service issues, providing coaching to Associates
  • Maintain accurate Associate coverage in service areas for a positive customer experience
  • Ensure Associates adhere to all operational procedures
  • Communicate effectively with management and Associates, setting and addressing priorities
  • Provide feedback, recognition, and coaching to Associates
  • Partner with Management on Associate training needs
  • Ensure adherence to all labor laws, policies, and procedures
Requirements:
  • Able to work a flexible schedule, including nights and weekends
  • Team player, working effectively with peers and supervisors
  • Able to respond appropriately to changes in direction or unexpected situations
  • Knowledge of company standard software, systems, and procedures
  • Knowledge of merchandise flow in stores
  • Proven problem-solving skills
  • Able to effectively coach, delegate, and follow-up on multiple people/tasks
  • Able to act quickly under challenging circumstances
  • Capable of multi-tasking
  • Superior communication and organizational skills with attention to detail
Benefits:

As a Key Carrier Coordinator at HomeGoods, you will enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Actual starting pay is determined by relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At HomeGoods, we value diversity and inclusion, and we are an equal opportunity employer.

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