Retail Sales Associate

4 weeks ago

Washington, Washington, D.C., United States FAS MART Full time
About the Role

We're seeking a highly motivated and customer-focused Retail Sales Associate to join our dynamic team at FAS MART. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales growth through upselling and suggestive selling.



Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including restocking shelves, cleaning the sales floor, and emptying trash bins.
  • Drive sales growth through upselling and suggestive selling, recommending products that complement customers' purchases.
  • Champion our brand by encouraging customers to join our loyalty rewards program and highlighting exclusive benefits and personalized offers.
  • Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
  • Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
  • Collaborate with colleagues to ensure smooth operations, lending a hand wherever needed.
  • Participate in maintaining a clean and inviting outdoor space, contributing to a positive environmental impact and a great customer experience.

Requirements
  • Age Requirement: Must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
  • Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: You're punctual, trustworthy, and take pride in your work.
  • Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.
  • Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job.

Benefits: For information on benefits offered, please click on the hyperlink



Equal Opportunity Employer


FAS MART is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law.


This Organization Participates in E-Verify


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