IT Student Support Specialist
1 week ago
About the Opportunity:
">As a Technical Service Representative at Florida International University, you will play a critical role in supporting the success of our students, faculty, and staff. You will work in a dynamic and collaborative environment, utilizing your technical expertise to troubleshoot complex issues and provide exceptional customer service.
">Responsibilities:
">- ">
- Provide technical support via phone, email, and in-person">
- Develop and maintain technical knowledge to stay current on industry trends and best practices">
- Collaborate with cross-functional teams to resolve technical issues and improve processes">
- Assist with training and development programs for colleagues">
Requirements:
">- ">
- Bachelor's degree or equivalent experience">
- Strong analytical and problem-solving skills">
- Excellent communication and interpersonal skills">
- Ability to work in a fast-paced environment with multiple priorities">
Salary:
">The salary for this position is $13.00 - $14.00 per hour. We offer a range of benefits, including health insurance, retirement plans, and paid time off.
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