Front Desk Coordinator Assistant
3 weeks ago
A career at Smile Doctors offers the opportunity to grow with an expanding organization, making it a great time to join our team. We're seeking a talented Front Desk Coordinator I who can provide exceptional support and make a meaningful impact.
We estimate that this role will be paid around $45,000 per year, based on similar positions in the area. In exchange for your hard work and dedication, you'll receive a competitive salary, medical, dental, vision and life insurance, short and long-term disability coverage, 401(k) plan, 2 weeks paid time off in your first year + paid holidays, and discounts on braces and clear aligners for you and your family members.
This is a full-time position, approximately 35-40 hours per week, and we offer flexible scheduling to accommodate our team members' needs. If you're passionate about delivering outstanding customer service and are looking for a challenging and rewarding role, we'd love to hear from you
About us
At Smile Doctors, we prioritize people-first culture and cultivate a fun, encouraging environment where everyone feels valued and supported. Our team is passionate about making a positive difference in the lives of our patients and community. As a Front Desk Coordinator I, you'll play a key role in providing administrative support and ensuring seamless interactions between our team members, patients, and visitors. You'll have the opportunity to develop new skills, take on additional responsibilities, and contribute to our ongoing success.
The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to multitask, manage multiple priorities, and maintain accurate records. If you're organized, proactive, and enjoy working in a fast-paced environment, we encourage you to apply.
Job Responsibilities:
• Greet and receive customers, determine the nature of their visit, and notify the appropriate team member(s)
• Perform various administrative duties, such as welcoming visitors, answering and screening calls, checking-in and collecting information from patients, verifying insurance information, notifying clinicians of patient arrival and readiness, making appointments for returning patients, printing/reprinting appointment reminders and school/work excuses, and coordinating payment arrangements or account resolution
• Receive, store, and deliver shipments and mail, take payments and post to account, and update charts and patient information
• Drive internal marketing initiatives and foster participation from everyone
Required Skills and Qualifications:
• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required
Benefits:
• Competitive salary: $45,000 per year
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
&ull; 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members
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