Shared Office Experience Manager
4 days ago
**About Us:**
Daftarnow Inc. is a leading provider of shared office spaces, meeting rooms, and event spaces. We are committed to delivering exceptional customer service and creating a productive and collaborative work environment.
**Job Description:**
We are seeking a highly motivated and organized individual to join our team as a Customer Service Operations Coordinator. In this role, you will be responsible for providing first-class customer service to current and potential members, assisting the Community Sales Manager with the sales process, and creating a positive and collaborative community by hosting and coordinating events.
**Responsibilities:**
- Process member move-ins and move-outs.
- Perform front desk services, including phone answering, greeting, and checking in members or guests.
- Answer phone calls and provide first-class customer service.
- Maintain package tracking logs and provide notification of packages as needed.
- Maintain a current customer list and set up and maintain all member files.
**Requirements:**
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills, including MS Office.
- Knowledge of basic IT and social media posting.
- Positive and enthusiastic personality.
**Estimated Salary:** $50,000 - $60,000 per year, depending on experience.
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