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Automotive Sales Support Specialist
2 months ago
Are you an enthusiastic communicator with a strong background in sales and customer relations? Palm Springs Kia is looking for a skilled Sales BDC Representative to enhance our team. We are committed to delivering outstanding service and crafting remarkable experiences for our clientele.
Key Responsibilities:
- Interact with customers through various channels such as phone, email, and chat to assess their requirements and arrange appointments for test drives and vehicle acquisitions.
- Promptly follow up with potential leads, ensuring a consistent level of professionalism and exceptional customer service.
- Leverage CRM tools to oversee and document customer interactions, ensuring all leads are accurately recorded and followed up on.
- Work closely with our sales department to provide comprehensive support throughout the sales journey, from initial engagement to vehicle handover.
- Stay updated on our offerings, promotions, and market trends to effectively engage with customers and respond to their inquiries.
Qualifications:
- Prior experience in automotive sales, BDC, or customer service roles is preferred.
- Exceptional communication abilities with a talent for building rapport and trust with clients.
- Strong organizational skills and meticulous attention to detail to manage various leads and follow-up activities.
- Willingness to work evenings and weekends as necessary to meet customer needs.
Perks:
- Paid time off (PTO) for vacations, personal days, and illness.
- 401K retirement savings plan with matching contributions.
- Employee discounts on vehicle purchases, service, and parts.
- Comprehensive medical, dental, and vision insurance for you and your eligible dependents.
- Life insurance for added security.
- Access to DailyPay for financial flexibility.
- Employee Assistance Program for additional support.
If you are a driven individual with a passion for sales and customer service, we invite you to explore this opportunity with Palm Springs Kia, where we are dedicated to surpassing customer expectations.