Assistant Store Manager

4 weeks ago

Rock Island, Illinois, United States Dollar General Full time
Job Title: Assistant Store Manager

At Dollar General, we're committed to delivering value to our customers and creating a positive work environment for our employees. As an Assistant Store Manager, you'll play a key role in helping us achieve this goal.

Job Summary:

Under the supervision of the Store Manager, the Assistant Store Manager is responsible for managing the Non-Perishable Food and Merchandise Operations. This includes assisting with inventory management, merchandise presentation, and customer service. The Assistant Store Manager will also help ensure a safe working environment and protect company assets according to required procedures.

Key Responsibilities:
  • Receive, open, and unpack boxes, cartons, and totes of merchandise.
  • Stock merchandise, rotate, and face merchandise on shelves, and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Authorize and sign for refunds and overrides; count register; drive to bank and deposit money in bank.
  • Assist in ensuring the financial integrity of the store through strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
  • Assist with management of the store in the Store Manager's absence.
  • Assist the Store Manager with scheduling employees; enter payroll information into computer.
  • As directed by the Store Manager, order drop-shipments.
  • Assist the Store Manager with ordering; follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction, and inventory management issues on a weekly basis.
  • Assist with the efficient staging, stocking, and storage of merchandise.
  • Ensure that merchandise is presented according to established practices and Store Manager direction; utilize merchandise fixtures properly including presentation, product pricing, and signage.
  • Assist in plan-o-gram implementation and maintenance.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Conduct safety meetings in the absence of the Store Manager; help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Provide superior customer service leadership.
  • Comply with company policies and procedures; assist the Store Manager in ensuring employee compliance.
  • Assist Store Manager, as directed, in completing all paperwork and documentation according to guidelines and deadlines.
  • Operate cash register and scanner to itemize and total customer's purchase; bag merchandise.
  • Assist the Store Manager to ensure the execution of the store's 7-Day Workflow Plan as it relates to stocking standards and (Find – Fill – Fix) procedures.
Working Conditions and Physical Requirements:
  • Frequent walking and standing.
  • Frequent bending, stooping, kneeling, and reaching to run check-out station and stock merchandise.
  • Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts), and U-boats (six-wheel carts).
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing using ladder.
  • Regularly driving/providing own transportation to make bank deposits, attend meetings, and travel to other Dollar General stores.
  • Fast-paced environment; moderate noise level.
  • Occasionally exposed to outside weather conditions.
  • May be exposed to extreme cold in freezers.
Qualifications:
  • Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed.
  • Knowledge of cash, facility, and safety control policies and practices (deposits, store keys, SAFE program, etc.).
  • Ability to read and interpret documents such as diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
  • Knowledge of all local and state food handling certifications and requirements.
  • Basic knowledge of personal and network computer systems to communicate with corporate office, to create merchandise signage, to obtain and email data and information, etc.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Knowledge of inventory management and merchandising practices.
  • Knowledge of food handling, safety, and sanitation regulations.
  • Ability to effectively communicate information and standards verbally and in writing to staff, suppliers, and customers.
  • Ability to interface with staff, suppliers, and customers in a respectful and effective manner.
  • Good organizational skills with attention to detail.
  • Ability to solve problems and deal with a variety of situations relating to store operations and business relationships.
  • Ability to obtain the required local and state food handling management certifications.
Work Experience &/or Education:
  • High school diploma or equivalent strongly preferred.
  • Three years of retail store experience preferred. Experience to include at least one to two years as a Department Head/Assistant Manager, or similar position in a retail grocery store or equivalent type operation or a current DG key carrier position with similar experience.

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