Customer Service Advocate
6 days ago
State Farm Insurance seeks a Customer Service Advocate. As a key member of our team, you will assist customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services.
Responsibilities- Process policy applications, renewals, and cancellations.
- Handle billing and payment inquiries.
- Resolve customer issues and complaints in a professional and efficient manner.
You will collaborate with team members to ensure customer satisfaction. Maintaining accurate customer records and updating information as needed is also a crucial part of this role.
Requirements- Familiarity with insurance regulations and compliance procedures.
- Strong communication and problem-solving skills.
We offer a competitive salary for this position. The estimated annual salary is $65,000 - $85,000 based on location and experience.
At State Farm Insurance, we prioritize the continuous improvement of knowledge and skills through training and development opportunities. This ensures that our employees stay updated on industry trends and changes in insurance policies.
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