Client Development Coordinator
1 week ago
Salary: Dependent on Experience
Role Summary:
The Client Development Coordinator is responsible for delivering programs aimed at enhancing personal and social capabilities for clients. This role involves comprehensive case management and coordination of services.
The coordinator will support clients in developing vocational skills and achieving their personal goals. A key aspect of this position is representing the organization to various stakeholders, including employees, families, external agencies, and funding sources.
It is essential to ensure that all activities and operations comply with regulatory standards and align with the mission, vision, and objectives of Step, Inc.
Key Responsibilities:
- Program Coordination (40%): Design and implement programs that enhance clients' knowledge in areas such as computer literacy, numeracy, independent living skills, and social interactions. Establish standards to evaluate the effectiveness of training while ensuring compliance with all relevant regulations.
- Production Oversight (10%): Analyze task requirements and organize jobs to meet specified standards. Supervise client production activities to guarantee quality and accuracy.
- Client Supervision and Growth (15%): Develop and implement alternative programming as needed. Enhance clients' work skills through a resource matrix and provide individualized support in vocational counseling, job training, and behavior management.
- Communication and Team Collaboration (15%): Maintain professional communication with staff, clients, families, and external stakeholders. Ensure client confidentiality and actively participate in team meetings.
- Administrative Duties (20%): Ensure timely and accurate submission of client documentation. Maintain up-to-date programming records and regularly assess client progress. Attend required meetings and ensure compliance with all regulatory standards.
Qualifications:
The ideal candidate must possess one of the following:
- A bachelor's degree in a human services-related field with one year of direct care experience.
- An associate degree in a human services-related field with two years of direct care experience.
- A diploma in a human services-related field with three years of direct care experience.
- A minimum of 50 hours of relevant education and training, along with four years of direct care experience under qualified supervision.
Job Type: Full-time
Expected Hours: 40 hours per week
Application Requirements:
- Ability to pass a DHS Background Study.
- Strong writing skills.
Licenses/Certifications:
- Valid Driver's License (Required)
Work Environment: In-person
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