Hospitality Team Member

4 weeks ago


MD United States Aramark Full time
Job Summary

The Hospitality Worker II is a key member of our team, responsible for delivering exceptional guest experiences through personalized service and attention to detail.

Key Responsibilities
  • Greet and engage with guests, anticipating their needs and providing solutions to ensure a seamless experience.
  • Book reservations, rentals, and coordinate registration with precision and accuracy.
  • Operate a register and/or software system to complete cash and credit card transactions with efficiency and professionalism.
  • Respond to phone calls and emails, delivering messages and resolving guest concerns in a timely and courteous manner.
  • Maintain a positive attitude and provide excellent customer service to guests, customers, clients, and co-workers alike.
  • Collaborate with departments to ensure a cohesive and exceptional guest experience.
Requirements
  • Previous guest services experience required.
  • Previous cash handling experience preferred.
  • Excellent customer service skills, with the ability to communicate effectively and empathetically.
  • Strong interpersonal and organizational skills, with attention to detail and accuracy.
About Aramark

Aramark is a global leader in food and facilities management, serving millions of guests every day. Our mission is to deliver exceptional experiences through service and innovation, while fostering a culture of inclusivity and respect.



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