Front of House Team Member

4 weeks ago


FL United States Grappino Full time
Job Opportunity at Grappino

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at the Bakery at Grappino. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a positive experience for our guests.

Key Responsibilities:

  • Greet and welcome guests, ensuring a warm and inviting atmosphere.
  • Assist with seating arrangements and accommodate special requests to ensure guest satisfaction.
  • Take customer orders accurately and efficiently using our POS system.
  • Deliver food and beverages to tables promptly and maintain a clean and organized environment.
  • Collaborate with kitchen staff to ensure timely and precise food delivery.
  • Answer questions about menu items, specials, and events to provide excellent customer service.
  • Handle cash and credit transactions accurately and responsibly.
  • Provide support to other team members as needed to ensure seamless operation.
  • Adhere to health and safety regulations while maintaining high standards of hygiene.

Requirements:

  • Previous experience in a customer service role, preferably in a restaurant or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Strong organizational skills and the ability to multitask.
  • A friendly, outgoing personality with a passion for providing exceptional service.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Basic math skills and proficiency in using POS systems or willingness to learn.

Benefits:

  • Health Insurance
  • Vision
  • Dental
  • 401(k)
  • Life Insurance
  • Employee Discount
  • Paid Weekly

We are an equal opportunity employer and value diversity in the workplace. If you have a passion for hospitality and are eager to be part of a dedicated team committed to excellence, we would love to hear from you.



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