Front of House Team Member
4 weeks ago
We are seeking a skilled and enthusiastic Front of House Team Member to join our team at the Bakery at Grappino. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a positive experience for our guests.
Key Responsibilities:
- Greet and welcome guests, ensuring a warm and inviting atmosphere.
- Assist with seating arrangements and accommodate special requests to ensure guest satisfaction.
- Take customer orders accurately and efficiently using our POS system.
- Deliver food and beverages to tables promptly and maintain a clean and organized environment.
- Collaborate with kitchen staff to ensure timely and precise food delivery.
- Answer questions about menu items, specials, and events to provide excellent customer service.
- Handle cash and credit transactions accurately and responsibly.
- Provide support to other team members as needed to ensure seamless operation.
- Adhere to health and safety regulations while maintaining high standards of hygiene.
Requirements:
- Previous experience in a customer service role, preferably in a restaurant or hospitality environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong organizational skills and the ability to multitask.
- A friendly, outgoing personality with a passion for providing exceptional service.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic math skills and proficiency in using POS systems or willingness to learn.
Benefits:
- Health Insurance
- Vision
- Dental
- 401(k)
- Life Insurance
- Employee Discount
- Paid Weekly
We are an equal opportunity employer and value diversity in the workplace. If you have a passion for hospitality and are eager to be part of a dedicated team committed to excellence, we would love to hear from you.
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