Youth Mentoring Program Coordinator

1 week ago

St Louis, Missouri, United States Big Brothers Big Sisters of Eastern Missouri Full time
Job Overview

Position: Mentoring Case Manager - A Unique Opportunity in Case Management

POSITION OBJECTIVE: Engage with our community by guiding Youth, Parents, and Adult Mentors to foster constructive relationships. Enjoy comprehensive Employer Paid Health Insurance from day one, flexible working hours, a hybrid office environment, and generous paid time off.

Key Responsibilities

· Provide coaching and support to Youth (from Kindergarten to 12th grade), Parents/Caregivers, and Mentors monthly to cultivate healthy and positive mentoring relationships.

· Employ flexible strategies in this role. Utilize your creativity to connect with our mentoring relationships through various methods such as phone calls, in-person meetings, events, and innovative ideas. Conversations should focus on strengths to offer guidance, build confidence, and motivate participants. Additionally, address conflict resolution, express appreciation, and provide training as part of this dynamic position.

· Maintain precise and timely documentation to ensure the safety of all participants and to comply with agency standards. The average caseload consists of approximately matched relationships.

· Proactively identify concerns regarding the safety and well-being of the child and/or the mentoring relationship by providing coaching on navigating challenges, reporting serious issues, and accessing necessary resources.

· Implement Program Policies to adhere to National and Agency Standards.

EDUCATION & EXPERIENCE REQUIREMENTS

EDUCATION AND EXPERIENCE:

· Bachelor's Degree; or an Associate's Degree with at least 4 years of relevant experience; or a minimum of 8 years of experience in a related field required.

· Preferred experience in child development and/or case management.

· Experience working with adult populations, particularly Parents/Caregivers & Volunteers.

· Familiarity with diverse populations is essential.


QUALIFICATIONS:

· Strong organizational and planning abilities.

· Exceptional communication skills, including proficiency in written communication.

· Capability to manage multiple projects and collaborate with various staff, volunteers, and families.

· Excellent interpersonal skills, both in person and over the phone.


WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:

· Proficient technology/computer skills are necessary. Familiarity with MS Office Suite (especially Word, Excel, & Teams), Outlook, and Zoom is required.

· Flexible working hours are essential to accommodate the needs of youth, families, and volunteers, including evenings and weekends.

· Home and school visits are integral to the role.

· A valid driver's license and reliable transportation are required, along with meeting state-mandated automobile insurance minimums.

Core Values of Big Brothers Big Sisters of Eastern Missouri:

  • We Center Youth (the Individual and their Family)
  • We Progress and Grow Intentionally
  • We Cultivate Belongingness
  • We Commit to Diversity, Equity, and Inclusion (DEI) Principles

Typical Attributes of a Big Brothers Big Sisters Team Member:

• A proactive individual who knows how to drive results.

• A strategic thinker who collaborates effectively in a team environment to develop and implement new initiatives.

• A self-motivated individual who is willing to put in the effort.

• Someone who takes ownership and follows through on tasks.

• A planner who can outline steps to achieve success and execute them effectively.

• An adaptable person who can think quickly in dynamic situations.

• A curious individual who is always seeking opportunities for improvement and innovation.

• A dedicated learner committed to personal and professional growth.

COMPENSATION AND BENEFITS:
● A motivating work culture that emphasizes Diversity, Equity, Inclusion, and Belonging.
● Salary commensurate with professional and academic experience (salary range - $41,000-$46,000).
● 401(k) plan with a 3% match after the first year of employment.
● Reimbursement for business mileage at .625 cents and full coverage for out-of-office parking during business meetings.
● Immediate and comprehensive coverage for health and dental insurance.
● Life insurance, short-term, and long-term disability insurance available after the first ninety days of employment.
● 100% employer-paid daily parking in a secure garage.
● 40 hours of paid vacation after the first ninety days of employment.
● Accrual of 1 day per month of sick leave (can also be utilized for family illnesses) with a maximum carryover of 30 days.
● 2 personal days per year after the first ninety days of employment.
● Annual salary increases based on performance and the agency's capacity.
● 11 paid holidays each year.


Equal Employment Opportunity:
Big Brothers Big Sisters of Eastern Missouri provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.


Americans with Disabilities Act:
Applicants and employees who are or become disabled must be able to perform essential duties and responsibilities either independently or with reasonable accommodation. The organization will determine reasonable accommodations on a case-by-case basis in accordance with applicable law.

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