Member Support Specialist
2 weeks ago
This Customer Service Representative role is perfect for individuals who enjoy making small talk and helping others, and who can think critically and come up with unique member-centric solutions. If you are a people person with a positive attitude and excellent communication skills, we encourage you to apply.
Key Responsibilities
- Work directly with customers through inbound phone calls, responding to customer inquiries, resolving issues, and proactively offering solutions and valuable products and services.
- Engage with members and fellow team members with a positive attitude and provide exceptional customer service.
- Meet or exceed sales and customer satisfaction targets.
Requirements
- Prior customer service experience is required; recent call center experience is preferred.
- You must live within a 30-mile radius of our Costa Mesa location.
- Demonstrate excellent communication skills (written, verbal, and listening) and ability to multitask in a fast-paced environment.
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