Executive Team Leader Service

3 weeks ago

Grand Forks, North Dakota, United States Target Full time

Job Summary

As a Service & Engagement Executive Team Leader at Target, you will be responsible for leading a team of Guest Advocates and Service and Engagement Leaders to deliver exceptional guest service and sales goals. You will be the champion of physical and digital offerings, ensuring your team can inform, educate, and promote the suite of benefits, features, and offerings that reward our guests and enhance their shopping experience.

Key Responsibilities

  • Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction, and service recovery.
  • Anticipate staffing needs, talent plan, and recruit – both long and short term.
  • Manage leaders to follow-up on training completion, check for understanding, and provide continuous education opportunities to drive proficiencies for all front of store experiences.
  • Engage in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career path.
  • Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest-centric culture.
  • Establish a culture of accountability through clear expectations and performance management (listen, observe, recognize, and coach) on critical Service and Engagement behaviors.
  • Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest.
  • Own schedules that follow the scheduling allocation and guidelines to support peak traffic times, key holiday events, and weekends.
  • Manage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in guest traffic and sales.

Requirements

  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis.
  • Manage workload and prioritize tasks independently and with a team.
  • Access all areas of the building to respond to guest or team member issues.
  • Accurately handle cash register operations and cash transactions.
  • Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary.

About Target

Target is an awesome place to work, and we care about our teams. We want to make sure we are clear on a few more basics that we expect:

We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at for additional information.

  • Executive Team Leader Service

    3 weeks ago

    Grand Forks, North Dakota, United States Target Full time

    About the RoleWe are seeking a highly skilled and experienced Service and Engagement Executive Team Leader to join our team at Target. As a key member of our leadership team, you will be responsible for driving guest service excellence and delivering exceptional results in a fast-paced retail environment.Key ResponsibilitiesLead a team of Guest Advocates and...

  • Executive Team Leader Service

    3 weeks ago

    Grand Forks, North Dakota, United States Target Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Team Leader to join our Service and Engagement team at Target. As a key leader, you will be responsible for driving guest service excellence and sales growth in our stores.Key ResponsibilitiesBuild and lead a high-performing team of Guest Advocates and Service and Engagement Leaders to...

  • Service & Engagement Executive Team Leader

    3 weeks ago

    Grand Forks, North Dakota, United States Target Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Service & Engagement Executive Team Leader to join our team at Target. As a key leader in our organization, you will be responsible for driving guest service excellence and delivering exceptional results in a fast-paced retail environment.Key ResponsibilitiesLead a team of Guest...

  • PetSmart Store Leader

    4 weeks ago

    Grand Forks, North Dakota, United States PetSmart Full time

    We're looking for a Store Leader to oversee safety, customer experience, operations, financial outcomes, and human resources in our PetSmart store. In this role, you'll emphasize exemplary leadership, exceptional customer service, and efficient daily business execution.The Store Leader is accountable for promoting PetSmart's vision, mission, and values...

  • Transportation Department Leader

    2 weeks ago

    Grand Forks, North Dakota, United States Black Gold Farms Full time

    Job Title: Transportation Department LeaderAbout the Role:We are seeking a skilled Transportation Department Leader to oversee and manage all aspects of the transportation department within our organization. This role involves developing and implementing strategic plans to optimize transportation operations and ensure efficiency.Key Responsibilities:Lead and...

  • Retail Customer Service Team Member

    3 weeks ago

    Grand Forks, North Dakota, United States Michael's Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Team Member to join our team at Michaels. As a Retail Customer Service Team Member, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for.Key ResponsibilitiesDeliver friendly customer...

  • Retail Customer Service Team Member

    3 weeks ago

    Grand Forks, North Dakota, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for. You will also be responsible for ensuring all customers receive a fast and friendly...

  • Executive Sales Consultant

    3 weeks ago

    Grand Forks, North Dakota, United States gpac Full time

    Transform Lives and Careers with gpacgpac offers an excellent work-life balance in a fast-paced work environment. This position allows you to help people find their ideal positions with our clients while transforming your life as well.We have a tried-and-true recipe for success that has allowed us to become an industry leader and one of the largest and most...

  • Commercial Lending Team Lead

    4 weeks ago

    Grand Forks, North Dakota, United States First International Bank & Trust Full time

    Job OverviewFirst International Bank and Trust is a family-owned community bank and one of Prairie Business Magazine's 50 best places to work.We are seeking an experienced and dynamic Banking Executive to lead our Commercial Lending team in the Grand Forks market. This pivotal role requires a strong business development background, exceptional leadership...

  • Shift Team Lead

    4 weeks ago

    Grand Forks, North Dakota, United States Tropical Smoothie Cafe Full time

    Job OverviewWe are seeking a motivated and experienced Crew Leader to join our team at Tropical Smoothie Cafe in Grand Forks, ND. As a Crew Leader, you will play a key role in delivering exceptional customer service, leading a high-performing team, and maintaining the highest standards of quality and safety.Key ResponsibilitiesLead and motivate a team of...

  • Food Service Team Member

    3 weeks ago

    Grand Forks, North Dakota, United States Petro Serve USA Full time

    Job OverviewPetro Serve USA is seeking a skilled Food Service Associate to join our team. As a key member of our team, you will play a vital role in ensuring the success of our business.Key Responsibilities:Maintain a safe and clean work environment, adhering to health codes and regulations.Inventory and restock supplies as needed.Prepare and serve food,...

  • Radiology Team Lead

    3 weeks ago

    Grand Forks, North Dakota, United States MLee Healthcare Staffing and Recruiting, Inc Full time

    Lead Radiology Technologist / CT TechnologistSign-On Bonus AvailableRelocation Assistance ProvidedAre you ready to step into a leadership position within a cutting-edge radiology team? As the Lead Radiology Technologist, you'll be at the forefront of delivering essential diagnostic imaging services, including X-rays and CT scans, for patients across all age...

  • Tropical Smoothie Cafe Team Lead

    4 weeks ago

    Grand Forks, North Dakota, United States Tropical Smoothie Cafe Full time

    Job DescriptionAt Tropical Smoothie Cafe, we're seeking a highly motivated and experienced Crew Leader to join our team. As a Crew Leader, you will play a key role in delivering exceptional customer service and ensuring that our cafe operates to the highest standards.Key ResponsibilitiesProvide unparalleled hospitality to each customer, ensuring a positive...

  • Floor Team Supervisor

    3 weeks ago

    Grand Forks, North Dakota, United States Buckle Full time

    Key Responsibilities:As a Floor Leader at Buckle, you will be responsible for ensuring the sales floor is consistently sized and new freight is appropriately displayed.Leadership and Teamwork:Work directly with the Store Manager and Leadership Team to develop sales strategies, recruit new team members, and provide leadership to the sales floor...

  • Restaurant and Bakery Team Member

    3 weeks ago

    Grand Forks, North Dakota, United States Perkins & Marie Callender's, LLC Full time

    Job Summary:As a Server at Perkins Restaurants, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your key responsibilities will include:Greeting all guests in a courteous and respectful manner.Taking verbal drink and meal orders according to guest preference.Serving high-quality food...

  • Account Executive

    4 weeks ago

    Grand Forks, North Dakota, United States iHeartMedia, Inc Full time

    About the RoleWe are seeking a skilled Account Executive to join our team at iHeartMedia, Inc. in Grand Forks, ND. As an Account Executive, you will be responsible for developing and maintaining relationships with clients, identifying new business opportunities, and driving revenue growth.Key ResponsibilitiesImmerse yourself in learning iHeartMedia's...

  • Leasing Team Member

    4 weeks ago

    Grand Forks, North Dakota, United States Cardinal Group Companies Full time

    Job SummaryThe Leasing Team Member will be responsible for providing exceptional customer service and sales experience to prospective residents. This role requires a high-energy individual with strong communication skills and a positive attitude.Key ResponsibilitiesBe an ambassador for customer service by consistently going above and beyond to ensure that...

  • Tropical Smoothie Cafe Team Member

    3 weeks ago

    Grand Forks, North Dakota, United States Tropical Smoothie Cafe Full time

    Job OverviewTropical Smoothie Cafe is seeking a motivated and enthusiastic Crew Member to join our team. As a Crew Member, you will be the face of our brand, delivering unparalleled hospitality to each customer that visits our cafe.Key ResponsibilitiesInteract with crew leaders, customers, and vendors using Tropitude, our unique company culture that creates...

  • Retail Service Team Member/Event Coordinator

    4 weeks ago

    Grand Forks, North Dakota, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and organized Retail Service Team Member/Event Coordinator to join our team at Michaels Stores. As a key member of our store team, you will be responsible for providing exceptional customer service, coordinating events, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast and...

  • Radiology Team Lead

    3 weeks ago

    Grand Forks, North Dakota, United States MLee Healthcare Staffing and Recruiting, Inc Full time

    About the Role:As a Lead Radiology Technologist, you will be responsible for managing daily schedules, ensuring the highest imaging standards, and working closely with other healthcare professionals to guarantee exceptional patient care and streamlined processes.Your role will involve overseeing the maintenance and proper functioning of X-ray, CT, and PACS...