Tropical Smoothie Cafe Team Lead
4 weeks ago
At Tropical Smoothie Cafe, we're seeking a highly motivated and experienced Crew Leader to join our team. As a Crew Leader, you will play a key role in delivering exceptional customer service and ensuring that our cafe operates to the highest standards.
Key Responsibilities- Provide unparalleled hospitality to each customer, ensuring a positive and memorable experience.
- Develop and maintain a thorough knowledge of all cafe positions, enabling you to effectively train and coach crew members.
- Ensure that each station is operating to Tropical Smoothie Cafe's standards, maintaining a clean and safe environment for customers and crew.
- Train and coach crew members during each shift, upholding brand standards and promoting a positive work culture.
- Utilize tools such as MyInventory to manage labor, control inventory, and achieve business goals.
- Previous experience as a Tropical Smoothie Cafe Crew Member.
- Ability to work in a fast-paced environment, navigating multiple tasks and responsibilities.
- Most shifts are between six to eight hours, with some early mornings, late evenings, weekend, and/or holiday hours.
- Crew Leaders are expected to demonstrate Tropical Smoothie Cafe's core values in all interactions, leading by example and promoting a positive work culture.
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