Tropical Smoothie Cafe Team Lead

4 weeks ago


Grand Forks, North Dakota, United States Tropical Smoothie Cafe Full time
Job Description

At Tropical Smoothie Cafe, we're seeking a highly motivated and experienced Crew Leader to join our team. As a Crew Leader, you will play a key role in delivering exceptional customer service and ensuring that our cafe operates to the highest standards.

Key Responsibilities
  • Provide unparalleled hospitality to each customer, ensuring a positive and memorable experience.
  • Develop and maintain a thorough knowledge of all cafe positions, enabling you to effectively train and coach crew members.
  • Ensure that each station is operating to Tropical Smoothie Cafe's standards, maintaining a clean and safe environment for customers and crew.
  • Train and coach crew members during each shift, upholding brand standards and promoting a positive work culture.
  • Utilize tools such as MyInventory to manage labor, control inventory, and achieve business goals.
Requirements
  • Previous experience as a Tropical Smoothie Cafe Crew Member.
  • Ability to work in a fast-paced environment, navigating multiple tasks and responsibilities.
Working Conditions
  • Most shifts are between six to eight hours, with some early mornings, late evenings, weekend, and/or holiday hours.
  • Crew Leaders are expected to demonstrate Tropical Smoothie Cafe's core values in all interactions, leading by example and promoting a positive work culture.


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