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Business Operations Manager

2 months ago

Atlanta, Georgia, United States Trinity Social Services Full time
Job Overview

Salary: $20-$25 per hour (Part-Time)

The Administrative Coordinator at Trinity Social Services plays a crucial role in ensuring that the organization’s facilities adhere to all necessary regulations and that the office environment functions smoothly for clients, employees, and visitors. This role involves executing daily administrative tasks with professionalism to guarantee effective office management and compliance.

Position Type: Contract

Compensation: $25.00 per hour (Part-time) (with potential for full-time and bonuses)

Essential Qualifications, Education & Experience:

  • Minimum of 2 years in an administrative role (Required)
  • 1 year of experience in compliance management (preferred)
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) (Required)
  • Experience in a behavioral healthcare setting (preferred)
  • Associate's Degree (preferred)
  • Strong attention to detail and ability to meet tight deadlines
  • Self-motivated and proactive
  • Ability to prioritize tasks effectively under pressure
  • Experience in internal monitoring and auditing (preferred)

Key Responsibilities:

  • Welcome individuals entering the facility, addressing inquiries, providing directions, and notifying staff of visitors.
  • Manage a multi-line phone system, directing calls to appropriate extensions or taking messages as needed.
  • Maintain a log of building access for security purposes.
  • Receive and organize deliveries and mail, ensuring timely distribution to the correct recipients.
  • Serve as the primary point of contact for the organization, delivering exceptional service to all callers and visitors.
  • Keep the reception area tidy and welcoming.
  • Assist with filing and data entry tasks as required.
  • Ensure comfort for walk-in clients while they await their appointments.
  • Conduct regular audits of client charts for compliance.
  • Facilitate client intakes and admissions.
  • Upload essential documents into the electronic medical records system.
  • Support the collection of staff invoices for payroll processing.
  • Assist in updating the agency's policies and procedures as necessary.
  • Ensure compliance with all relevant legal and regulatory requirements.
  • Provide documentation management support for insurance claims and referrals.
  • Oversee critical incident reporting and safety protocols.
  • Consult on ethical issues and assist in resolving dilemmas appropriately.
  • Update marketing materials for staff and clients.
  • Coordinate scheduling and administration of staff meetings.
  • Support clinical and medical staff in compliance and utilization procedures.
  • Conduct regular audits of the facility and its resources.
  • Audit assessment intakes for ongoing compliance.
  • Perform additional tasks as required.