Customer Service Representative

1 week ago


Newburgh, New York, United States Parkhurst Dining Full time

This position is a CSEA 1000 union role within Parkhurst Dining, a family-owned and operated company that provides culinary, dining, and catering services to over 65 organizations and universities east of the Mississippi.

We believe that food is best when made from scratch with locally sourced ingredients, prepared with heart, and served with a smile. If you're passionate about delivering exceptional customer experiences and have a passion for food, consider joining our team.

Key Responsibilities:

  • Ensure guests are cordially attended to from the time they enter our restaurant to the time they leave.
  • Learn menu and daily specials, maintaining close communication with management.
  • Handle all register transactions ethically and according to company policies.
  • Follow company safety and sanitation policies and procedures.
  • Adhere to the uniform dress code and maintain proper personal hygiene.
  • Follow all guest satisfaction procedures and hospitality imperatives.
  • Work collaboratively with others and assist fellow team members as needed.

Physical Demands:

  • Standing and/or walking - 100% of time.
  • Occasionally lifting up to 40 lbs.
  • Frequently lifting up to 20 lbs.

The pay rate for this position is $14.30 per hour.

Parkhurst Dining is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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