Bakery Operations Manager

2 weeks ago


Grand Rapids, Michigan, United States Nothing Bundt Cakes Full time

Position Title:
Bakery Operations Manager

Location:
Nothing Bundt Cakes - Covington

Benefits:
  • Competitive compensation
  • Paid time off
  • Performance-based bonuses
  • Complimentary uniforms
  • Training and development opportunities
  • Employee discounts

Role Overview:

The Bakery Operations Manager at Nothing Bundt Cakes oversees the daily functions of the bakery, ensuring excellence in guest service, cake production, and brand presentation. This role is pivotal in driving sales and profitability while maintaining the highest standards of quality and service.

The ideal candidate will embody the core values of Nothing Bundt Cakes, acting as a cultural ambassador within the community and fostering a strong commitment to both guests and the brand.


Key Responsibilities:

I. Team Leadership
  • Enhances the guest experience through superior engagement and a positive workplace atmosphere.
  • Recruits and develops talent, ensuring clarity in performance expectations and training.
  • Maintains regular communication with team members to monitor progress and address challenges.
  • Provides ongoing coaching and feedback to nurture team development and manage performance.
  • Defines the role of the Assistant Manager, delegating responsibilities to support bakery operations.
  • Identifies and nurtures future leaders within the team.
  • Maintains hands-on knowledge of all bakery roles, stepping in as needed.

II. Business Management
  • Oversees the opening and closing procedures of the bakery, including financial transactions.
  • Manages special orders for individual and corporate clients.
  • Sets weekly sales goals and adjusts staffing based on business trends.
  • Monitors inventory levels and processes supply orders.
  • Ensures compliance with health and safety standards and company policies.
  • Controls expenses to maximize profitability.
  • Handles administrative tasks including payroll and inventory reporting.

III. Community Engagement
  • Drives local marketing initiatives to enhance brand visibility.
  • Coordinates participation in community events and partnerships.
  • Manages offsite events and special promotions.

Core Values:
  • Prioritizes team development and guest satisfaction.
  • Exhibits humility and empathy in leadership.
  • Demonstrates a commitment to excellence and a passion for success.
  • Takes full ownership of responsibilities.
  • Communicates openly and builds positive relationships.

Qualifications:
  • High school diploma or GED; additional education is a plus.
  • 1-3 years of leadership experience in retail, hospitality, or foodservice.
  • Proven success in team development and achieving financial goals.
  • Experience in managing inventory and operational costs.
  • Food safety certification (or willingness to obtain).
  • Basic proficiency in Microsoft Office Suite.
  • Valid driver's license with a clean record.

Work Availability:

Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, based on business needs.


Join Our Team:

At Nothing Bundt Cakes, we are dedicated to creating joyful experiences for our guests and communities. Each bakery offers a supportive work environment where team members share a passion for service and excellence.



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