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Retail Store Manager

2 months ago

Grand Rapids, Michigan, United States Nothing Bundt Cakes Full time
Job Summary

We are seeking a highly motivated and experienced Bakery Operations Manager to join our team at Nothing Bundt Cakes. As a key member of our management team, you will be responsible for leading our bakery operations, managing our team, and ensuring exceptional customer service.

Key Responsibilities
  • Team Leadership: Lead and manage a high-performing team of bakery staff, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to excel in their roles.
  • Bakery Operations: Oversee all aspects of bakery operations, including cake production, inventory management, and supply chain logistics.
  • Customer Service: Ensure that every customer has an exceptional experience, providing personalized service and ensuring that all products meet our high standards.
  • Financial Management: Manage the bakery's budget, including labor costs, inventory, and supplies, to ensure profitability and growth.
  • Marketing and Community Outreach: Develop and implement marketing strategies to increase brand awareness and drive sales, as well as build relationships with local businesses and community organizations.
Requirements
  • Education: High school diploma or equivalent required; post-secondary education or experience in a related field preferred.
  • Experience: 1-3 years of leadership experience in a retail or food service environment, with a proven track record of success in managing teams, driving sales, and improving customer satisfaction.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a team; excellent customer service skills; ability to analyze financial data and make informed business decisions.