Customer Service Lead
2 months ago
Burlington is seeking a Customer Service Lead to join our team. As a key member of our management team, you will be responsible for:
Key Responsibilities- Directing cashier coverage and customer flow at the front of lines to ensure efficient service
- Assisting the management team in communicating promotions and company updates
- Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions
- Supporting training for sales associates and cashiers
What You'll Bring:
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
About Burlington:
Burlington is a leading off-price department store offering a wide selection of merchandise at discounted prices. We are committed to providing our customers with a unique shopping experience and our employees with a positive and supportive work environment.
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