Customer Service Lead

2 months ago


Anaheim, United States Burlington Full time
Customer Service Lead

Burlington is seeking a Customer Service Lead to join our team. As a key member of our management team, you will be responsible for:

Key Responsibilities
  • Directing cashier coverage and customer flow at the front of lines to ensure efficient service
  • Assisting the management team in communicating promotions and company updates
  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions
  • Supporting training for sales associates and cashiers

What You'll Bring:

  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

About Burlington:

Burlington is a leading off-price department store offering a wide selection of merchandise at discounted prices. We are committed to providing our customers with a unique shopping experience and our employees with a positive and supportive work environment.



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