Customer Service Representative

1 month ago


Anaheim, United States LOBEL FINANCIAL Full time
Unlock Your Potential at Lobel Financial

Are you a customer service enthusiast looking to take your skills to the next level? Lobel Financial, a leading player in the auto finance industry, invites you to join our team and grow with us.

We pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities.

Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.

Key Responsibilities:
  • Deliver exceptional customer service through friendly and empathetic interactions.
  • Resolve issues quickly and provide effective solutions to ensure a positive customer experience.
  • Manage multiple customer interactions across various channels, including calls, emails, and other communication methods.
  • Follow established procedures to document interactions, update profiles, and maintain accurate records.
  • Strive to meet and exceed personal and team targets consistently.
Requirements:
  • Previous experience in customer service, client support, or a related field is preferred.
  • Strong verbal communication and time management skills, as well as proficiency in using phone systems and basic computer applications.
  • Ability to learn and adapt to customer service policies and procedures, and quickly adjust to changing priorities.
  • Consistently reliable in attendance and performance, ensuring seamless customer service delivery.
  • Bilingual in Spanish and English is preferred.
What We Offer:
  • A competitive starting wage of $18/hr. with potential for higher based on experience.
  • A supportive environment that fosters growth and development.
  • Comprehensive benefits, including 401K matching, medical, dental, and vision coverage, optional life insurance, paid holidays, and generous paid time off.

Ready to take your career to the next level? Apply today and discover a fulfilling career at Lobel Financial



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