Pharmacy Customer Experience Specialist

1 month ago


Salina, Kansas, United States Kroger Full time

About The Role
This Pharmacy Clerk position is an excellent opportunity to join a dynamic team that is passionate about delivering exceptional customer service and creating a positive shopping experience for our customers. You will be responsible for maintaining a safe and clean store environment, adhering to company policies and procedures, and promoting sales and services to customers and store associates.

Responsibilities:
• Comply with local, state, and federal regulations
• Report all illegal activity
• Maintain departmental standards, including keeping work stations and customer waiting areas clean and organized
• Understand and follow company guidelines on computerized inventory management, control, and ordering of non-legend drugs
• Complete all aspects of allowable inventory control, including shelf maintenance
• Answer phone calls and respond to inquiries as appropriate
• Promote sales and services to customers and store associates
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages, and company shrink guidelines
• Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law

Requirements:
• High School Diploma or GED
• Must be 18 years of age
• Ability to handle confidential information

Estimated Annual Salary:$50,000 - $70,000



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