ServiceNow Technical Lead

2 days ago


New York, New York, United States Virtusa Full time

Virtusa is seeking a highly skilled ServiceNow Technical Lead to join our team. As a key member of our ServiceNow practice, you will be responsible for leading the design and implementation of end-to-end solutions using the ServiceNow platform.

The ideal candidate will have experience in presales support, solution design, and architectural design. You will work closely with business and IT stakeholders to gather and analyze business requirements, and develop technical architectures that meet business needs while ensuring maximum out-of-the-box solution usage.

A strong understanding of scalability, performance, and security aspects is essential, as well as experience in creating detailed technical documentation outlining design decisions and implementation strategies.

In this role, you will also be responsible for defining and managing integrations with external systems using APIs, REST, SOAP, and other methods, ensuring seamless data flow and consistency between ServiceNow and other enterprise systems.

You will design data models and manage data sources within the ServiceNow CMDB and other base tables, provide technical guidance and mentorship to development teams, and stay updated with ServiceNow platform updates, new features, and industry trends.

We offer a competitive salary of $120,000 per year, depending on location and experience, plus comprehensive benefits package.

Requirements:

  • Experience in presales support, solution design, and architectural design
  • Strong understanding of scalability, performance, and security aspects
  • Experience in creating detailed technical documentation
  • Ability to define and manage integrations with external systems
  • Strong communication and leadership skills

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Ongoing training and professional development opportunities
  • Collaborative and dynamic work environment


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