Accounts Receivable Professional
1 week ago
This Collections Representative position at ChaseSource involves managing outstanding accounts, negotiating payment plans, and collaborating with the Customer Service team to ensure prompt payment and customer satisfaction.
Key Responsibilities:
- Handle high-volume customer calls in a professional manner.
- Negotiate payment plans or settlements with customers.
- Monitor and manage the collections queue for prompt payment of outstanding invoices.
- Maintain accurate records of collection activities and communications.
Requirements:
- A high school diploma or equivalent from an accredited institution; some college preferred.
- At least 2 years of experience working in a call-center environment.
- Prior experience in collections or a related field is highly desired.
- Excellent verbal and written communication skills, negotiation, and problem-solving abilities.
- Proficient in using collections software and computer systems.
- A solid understanding of customer service principles and practices.
The estimated salary for this position is $50,000-$60,000 per year, depending on experience and location. Benefits may include health insurance, retirement plans, and paid time off.
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