Customer Service Sales Representative: Motion

3 days ago


Sterling Heights, Michigan, United States Motion & Control Enterprises Full time

Job Description:

Motion & Control Enterprises is seeking a highly motivated and organized Inside Sales Specialist to join our team. As an Inside Sales Specialist, you will play a critical role in executing customer orders and quote requests, providing exceptional customer service, and driving sales growth.

About the Role:

We are looking for a detail-oriented and results-driven individual who can effectively communicate with customers, manage multiple priorities, and work well in a fast-paced environment. The successful candidate will have excellent sales and negotiation skills, a pleasant phone voice, and a strong ability to build and maintain relationships with clients.

Key Responsibilities:

  • Answer and direct incoming phone calls (up to 50 per day)
  • Determine products that best fit customer applications
  • Assist with customer quotations, issuing and processing returns, and customer order issues or concerns
  • Perform administrative tasks such as scanning, filing, and processing online orders and shipments
  • Quote and book shipments for customer orders

Requirements:

To be considered for this position, candidates must have at least one year of customer service and/or sales experience, a high school diploma or equivalent, and proficiency in Microsoft Office Suite. Experience working with accounting and/or ERP databases, excellent written communication skills, and a proven ability to multi-task in a busy sales office are also highly desirable.

Benefits:

  • Competitive compensation package
  • Career advancement opportunities
  • Comprehensive total rewards package, including medical, dental, and vision coverage, company-paid life and AD&D insurance, and a 401(k) retirement savings plan with a generous company match
  • Generous PTO allowances and paid holidays
  • Tuition reimbursement and Employee Assistance Program (EAP)

Estimated Salary Range:

$45,000 - $60,000 per year, depending on experience.

Location:

This is a remote opportunity with occasional visits to our headquarters.



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