Front Desk Customer Service Representative

2 days ago


Sterling Heights, Michigan, United States Paul Mitchell Schools Full time

We are seeking a detail-oriented and organized Front Desk Receptionist to join our team at Paul Mitchell Schools in Sterling Heights, MI.

Job Summary

This is a full-time customer service position offering a competitive hourly wage of $14-$16. As the first point of contact for our guests and future professionals, you will be responsible for providing exceptional customer service, managing appointments, and promoting our school's specials to enhance guest retention.

The ideal candidate will have strong organizational skills, the ability to multitask effectively, and excellent communication skills. Reception experience is a plus.

About Us

Paul Mitchell Schools is dedicated to providing comprehensive, hands-on education to help future professionals advance their cosmetology skills and develop fulfilling careers in the beauty industry.

We provide opportunities for personal and professional growth, and our dynamic environment allows our employees to make a meaningful difference in the lives of our students and clients.

As a member of our team, you will have the opportunity to work alongside a dedicated group of individuals who share our passion for education and customer service.

Responsibilities
  • Welcome guests with warmth and professionalism
  • Manage appointments and bookings
  • Promote our school's specials to enhance guest retention
  • Provide exceptional customer service
Requirements

To succeed in this role, you will need:

  • Strong organizational skills and the ability to multitask effectively
  • The ability to use our booking systems and answer phone calls
  • Excellent customer service skills
  • Basic computer skills

Reception experience would be a plus.



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