Customer Service Representative Part Time

4 weeks ago


Petersburg, United States ANSWERS IN GENESIS GROUP Full time
Job Title: Customer Service Representative Part Time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling daily customer orders, inquiries, and complaints in a friendly and efficient manner.

Responsibilities:

* Promote the mission and standards of Answers in Genesis
* Create a SERVE culture environment in all work done
* Approach all tasks with a second-mile mindset
* Prioritize personal integrity in all interactions and assignments
* Answer inbound phone calls and assist customers with their orders, describing products and prices
* Make outbound calls to return voicemails and encourage product sales
* Respond to customer emails in a professional and timely manner
* Perform other duties and responsibilities as assigned by management

Qualifications:

* Must agree with and be able to sign our Statement of Faith
* Maintain a personal relationship with Jesus Christ
* Regularly attend a local Bible-believing church
* Aptitude to learn a new database
* Knowledge of Answers in Genesis, Creation Museum, and Ark Encounter mission, philosophy, values, and objectives

Education & Experience:

* Strong interpersonal relationship skills
* Ability to memorize and retain facts, scripts, procedures, etc

About Us:

Answers in Genesis is a non-profit organization dedicated to spreading the truth about creation and the Bible. We are a team of passionate individuals who are committed to making a difference in the world through our work.

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