Chief Operations Officer

2 days ago


New York, New York, United States New York City Economic Development Corporation Full time
Job Summary

The New York City Economic Development Corporation seeks an experienced Chief Operations Officer to lead the Innovation Industries department. As a key member of the leadership team, this individual will oversee the Project Support Team and drive strategic initiatives to support the department's growth.

In this role, you will serve as a thought partner to Department Leadership on people and culture, operations, department budget, reporting, and strategic initiatives. You will also oversee department communication processes and associated technology, including SOPs, portfolio management, program reporting, department operations planning, CRM, and team professional development.

We are seeking a seasoned professional with 7+ years of experience in management consulting, business operations, or program design and execution at a corporate, non-profit, or government entity. The ideal candidate will have experience in operations and compliance, adoption of technology and related operations processes, and working in cross-functional teams.

This is a challenging opportunity to join a dynamic organization dedicated to creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. If you are passionate about coaching, professional development, and building strong teams, we encourage you to apply.

Key Responsibilities:

  • Serve as a thought partner to Department Leadership on people and culture, operations, department budget, reporting, and strategic initiatives
  • Oversee department communication processes and associated technology, including SOPs, portfolio management, program reporting, department operations planning, CRM, and team professional development
  • Lead the Project Support Team in developing SOPs, managing contracting and amendments, procurement compliance, and invoicing
  • Oversee budget preparation, tracking, and maintenance for department operations, our program, and our capital projects
  • Assist department lead with HR efforts, including onboarding staff, establishing HR standards for performance, reviews, and compliance matters

Qualifications:

  • 7+ years of experience in management consulting, business operations, or program design and execution at a corporate, non-profit, or government entity
  • Experience in operations and compliance
  • Experience with adoption of technology and related operations processes, including a CRM and project management tools
  • Experience working in cross-functional teams and advising senior leaders
  • Passion for coaching, professional development, and building strong teams
  • Excellent communication skills, both verbal and written
  • Demonstrated interest or experience in equitable economic development, urban planning, and/or public policy

What We Offer:

  • $130,000-$135,000 salary
  • Generous employer-submitted health insurance
  • Medical, dental, and pharmacy plans
  • Vision and hearing benefits
  • Flexible spending accounts for healthcare and dependent care
  • Short-term and long-term disability coverage
  • 100% employer-covered life insurance and supplemental life insurance coverage
  • Up to 25 vacation days
  • Floating Holidays and Summer Fridays
  • Parental leave - up to 20 paid weeks
  • Tuition Reimbursement program
  • Continuing education and professional development
  • Public Service Loan Forgiveness (PSLF) eligible employer
  • College savings plan
  • Backup childcare
  • Gym membership discounts
  • Calm.com membership for mindfulness and mental health support

We offer a comprehensive benefits package to support employee health, happiness, and work-life balance.



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