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Patient Access Representative

2 months ago

Madison, United States UW Health Full time

Work Schedule:

This is a part time, 0.6 FTE position. Shifts will be scheduled Monday, Wednesday, and Friday 7:45 AM - 4:45 PM, week 1. Week 2 you will be scheduled Tuesday, Thursday 7:45 AM - 4:45 PM and Saturday 7:30 AM -2:30 PM. Hours may vary based on the operational needs of the department

Be part of something remarkable

Bring your excellent customer service skills to the #1 hospital in Wisconsin.

We are seeking a Patient Access Representative - Ambulatory to:

  • Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
  • Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
  • Cover a variety of clinic locations and hours as needed.
Qualifications
  • High School Diploma or equivalent Required
  • Associate's Degree in Business, Finance. Health Information Management or related field Preferred
Work Experience
  • 1 year of experience in a customer service-related field Required
  • 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred
Our Commitment to Diversity and Inclusion UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
Job Description UW Hospital and Clinics benefits