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Administrative Operations Supervisor

2 months ago

Grand Rapids, Michigan, United States O'Neill Asset Management Full time
Position Overview

O'Neill Asset Management, LLC is seeking a dedicated and skilled Administrative Operations Supervisor to join our dynamic team. This role is essential in ensuring the smooth functioning of our office and enhancing our operational efficiency.

What We Offer:

  • Comprehensive Health Coverage
  • Retirement Savings Plan with Employer Contributions
  • Generous Paid Time Off
  • Paid Holidays

Qualifications We Value:

  • Demonstrated experience in Office Management or Administrative roles (Required)
  • Experience in managing personnel (Required)
  • Proficient in Microsoft Office applications, particularly Excel (Required)
  • High School Diploma or equivalent (Required)
  • Experience in the Financial Advisory sector (Preferred)

Essential Attributes of a Successful Candidate:

  • Excellent communication skills, both written and verbal
  • Strong organizational and task delegation abilities
  • Understanding of business management principles, including strategic planning and resource allocation
  • Ability to prioritize tasks effectively and manage multiple responsibilities

Key Responsibilities:

  • Oversee administrative operations and personnel management
  • Align organizational activities with the company’s vision and objectives
  • Manage billing and expense processes
  • Serve as the primary expert on administrative systems
  • Handle client transactions and resolve issues efficiently
  • Direct daily management of the office and supervise staff
  • Recruit and onboard new team members
  • Develop and implement training programs for employees
  • Monitor and report on administrative and operational metrics
  • Manage attendance and timekeeping for staff
  • Collaborate with leadership on employee management decisions
  • Assist with client account documentation and applications as necessary
  • Identify areas for improvement and implement effective solutions
  • Complete necessary licensing and compliance requirements
  • Become proficient in all technologies utilized by the firm
  • Prepare reports and materials for client meetings
  • Perform additional duties as assigned

Compensation: $100,000 annually plus performance-based bonuses

Company Mission: We strive to deliver innovative financial strategies that enhance the quality of life for families and businesses.