Healthcare Service Representative

1 week ago


Scott City, Kansas, United States Scott County Hospital Full time

Job Summary:

This is a non-exempt 40 hour per week position at Scott County Hospital. The Healthcare Service Representative will provide excellent service to our customers in a competent, compassionate, and professional manner.

Key Responsibilities:

  1. Maintain patient confidentiality at all times.
  2. Follow hospital policies and procedures.
  3. Provide service to our customers and assist them with their needs, including billing questions.
  4. Provide fitter services to our customers.
  5. Answer phones and take messages.
  6. Balance cash drawer and perform end of day procedures.
  7. Manage inventory for the hospital and the Scott City Clinic consignment closet.
  8. Assist in accounts receivable functions, which include collecting payment for services rendered.
  9. Assist with the posting of charges and payments.
  10. Assist with day, month, and year-end procedures.
  11. Assist with billing procedures, which includes processing insurance claims electronically and manually.
  12. Complete orders for customers, updating data as needed.
  13. Assign ICD-10-CM (diagnosis) and HCPCS (supply) codes.
  14. Filing.
  15. Not to work in excess of 40 hrs/wk unless approved by management.
  16. In-service meetings as required by the hospital.

Requirements:

Additional Responsibilities:

Assumes other duties as requested by Management.

Education, Qualifications, Experience:

High School Diploma or GED

Computer knowledge required

Minimum typing speed of 30 wpm

Accounting background preferred

Personal Characteristics:

Friendly, compassionate, high energy, time oriented, well organized, able to do multifaceted tasks, neat in appearance, excellent communication and people skills, independent, and has a vision to see what needs to be done.

Expectation of Service:

Regular and punctual attendance is required.

Physical Requirements:

This position requires continual sitting and typing at a computer terminal, some walking, bending, stooping, and lifting of up to 25 pounds.



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