Healthcare Service Representative
1 week ago
Job Summary:
This is a non-exempt 40 hour per week position at Scott County Hospital. The Healthcare Service Representative will provide excellent service to our customers in a competent, compassionate, and professional manner.
Key Responsibilities:
- Maintain patient confidentiality at all times.
- Follow hospital policies and procedures.
- Provide service to our customers and assist them with their needs, including billing questions.
- Provide fitter services to our customers.
- Answer phones and take messages.
- Balance cash drawer and perform end of day procedures.
- Manage inventory for the hospital and the Scott City Clinic consignment closet.
- Assist in accounts receivable functions, which include collecting payment for services rendered.
- Assist with the posting of charges and payments.
- Assist with day, month, and year-end procedures.
- Assist with billing procedures, which includes processing insurance claims electronically and manually.
- Complete orders for customers, updating data as needed.
- Assign ICD-10-CM (diagnosis) and HCPCS (supply) codes.
- Filing.
- Not to work in excess of 40 hrs/wk unless approved by management.
- In-service meetings as required by the hospital.
Requirements:
Additional Responsibilities:
Assumes other duties as requested by Management.
Education, Qualifications, Experience:
High School Diploma or GED
Computer knowledge required
Minimum typing speed of 30 wpm
Accounting background preferred
Personal Characteristics:
Friendly, compassionate, high energy, time oriented, well organized, able to do multifaceted tasks, neat in appearance, excellent communication and people skills, independent, and has a vision to see what needs to be done.
Expectation of Service:
Regular and punctual attendance is required.
Physical Requirements:
This position requires continual sitting and typing at a computer terminal, some walking, bending, stooping, and lifting of up to 25 pounds.
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