Senior Lead Account Management

4 weeks ago

New York, New York, United States Snap Full time
About Snap Inc.

Snap Inc. is a technology company that empowers people to express themselves, live in the moment, learn about the world, and have fun together. Our three core products are Snapchat, Lens Studio, and Spectacles.

Job Summary

We're seeking a Lead Account Management professional to join our team. As a key member of our Account Management team, you will work in a fast-paced and dynamic environment to build and grow long-term business partnerships across brands and their partners.

Key Responsibilities:
  • Coach functional excellence and support new team members in onboarding and building their Snap expertise.
  • Collaborate with Account Management leadership and Sales leadership to ensure accounts and teams are resourced to maximize positive impact to the business.
  • Identify and proliferate category and/or vertical trends, guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing strategies for upsell opportunities.
  • Build a culture of sharing and disseminate best-in-class work across the team and broader organization.
  • Partner with cross-functional teams to identify opportunities for training and defining/improving workstreams.
  • Identify areas of skill development and partner as appropriate in training efforts.
  • Advocate in service of category/vertical product interests and educate the team in the GTM process of new products/features.
  • Serve as an escalation point of contact for campaign-related and technical issues.
Requirements:
  • Strong mentoring and coaching ability.
  • Ability to work in a fast-paced environment and adapt to changes.
  • Ability to lead multiple projects with strong attention to detail.
  • Expert understanding of media management, campaign diagnostics, and optimization within a biddable auction advertising environment.
  • Demonstrated ability to identify and solve problems by analyzing large data sets.
  • Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action.
  • Impressive relationship-building skills and comfortable communicating with senior-level executives.
  • Ability to work effectively with cross-functional teams and all levels of management.
  • Strong presentation and communication skills.
Qualifications:
  • BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience.
  • 10+ years of experience in digital media space.
  • Understanding of advertising performance metrics and ecosystem.
Preferred Qualifications:
  • 3+ years of experience managing a client services team.
  • Strong Excel and PowerPoint skills, as well as experience with analyzing datasets and delivering actionable insights.
  • Passion for Snapchat as a user and knowledge of our ad products.
Benefits:

Snap Inc. is committed to providing a comprehensive benefits package that includes paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success.

Compensation:

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

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