Customer Solutions Specialist II
6 days ago
Ultra Clean Technology is seeking a highly skilled Customer Solutions Specialist II to join our team in Scarborough, ME. As a key member of our customer-facing team, you will play a crucial role in ensuring seamless order management and customer satisfaction.
Key Responsibilities:- Perform Order Accuracy Review to ensure all order details are accurate and complete.
- Collaborate with production, quality, sales, and logistics teams to resolve customer complaints and issues in a timely manner.
- Handle incoming orders from customers, verifying pricing and availability, and coordinating with other departments to ensure timely processing.
- Coordinate with Sales and Engineering to ensure the SRF is properly completed by customers for all parts to be quoted/processed for the first time.
- Communicate with customers to manage expectations and build trust, providing clear and proactive updates on order status and delivery times.
- Maintain accurate records of customer interactions, orders, and complaints, generating reports on key metrics such as order fulfillment rates and customer satisfaction scores.
- Perform other duties as assigned, including downloading and uploading customer data to and from customer portals.
- College or Associates Degree preferred.
- Minimum 2 years customer service experience, with a focus on order management and customer satisfaction.
- Proficient in Microsoft Office Suite (Excel, Outlook, Word).
- Experience in the semiconductor industry a plus.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Ultra Clean Technology is an equal opportunity employer and welcomes diversity in the workplace. We are committed to providing a safe and inclusive work environment for all employees.
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Customer Solutions Specialist II
1 week ago
Scarborough, Maine, United States Ultra Clean Technology Full timeCustomer Solutions Specialist IIUltra Clean Technology is seeking a highly skilled Customer Solutions Specialist II to join our team in Scarborough, ME. As a key member of our customer-facing team, you will play a crucial role in ensuring seamless order management and customer satisfaction.Key Responsibilities:Perform Order Accuracy Review to ensure all...
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Customer Solutions Specialist II
3 weeks ago
Scarborough, Maine, United States Ultra Clean Technology Full timeCustomer Solutions Specialist IIUltra Clean Technology is seeking a highly skilled Customer Solutions Specialist II to join our team in Scarborough, ME. As a key member of our customer-facing team, you will play a critical role in ensuring seamless order processing, resolving customer complaints, and providing exceptional customer service.Key...
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Customer Solutions Specialist II
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Scarborough, Maine, United States Ultra Clean Technology Full timeCustomer Solutions Specialist II Job DescriptionUltra Clean Technology is seeking a highly skilled Customer Solutions Specialist II to join our team in Scarborough, ME. As a key member of our customer-facing team, you will play a crucial role in ensuring seamless order management and customer satisfaction.Key Responsibilities:Perform Order Accuracy Review to...
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Customer Solutions Specialist II
6 days ago
Scarborough, Maine, United States Ultra Clean Technology Full timeCustomer Solutions Specialist IIUltra Clean Technology is seeking a highly skilled Customer Solutions Specialist II to join our team in Scarborough, ME. As a key member of our customer-facing team, you will play a critical role in ensuring seamless order management and customer satisfaction.Key Responsibilities:Perform Order Accuracy Review to ensure all...
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Customer Solutions Specialist II
3 weeks ago
Scarborough, Maine, United States Ultra Clean Technology Full timeCustomer Solutions Specialist IIUltra Clean Technology is seeking a highly skilled Customer Solutions Specialist II to join our team in Scarborough, ME. As a key member of our customer-facing team, you will play a critical role in ensuring seamless order processing, resolving customer complaints, and providing exceptional customer service.Key...
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Customer Solutions Specialist II
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Customer Solutions Specialist II
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Production Specialist II
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Scarborough, Maine, United States Abbott Laboratories Full timeAbout AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.Our MissionWe're always looking towards the future,...
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Production Specialist II
1 week ago
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Production Specialist II
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