Store Protection Specialist

1 week ago


West Allis, Wisconsin, United States Ross Stores Full time
Job Summary

We are seeking a highly skilled and detail-oriented Store Protection Specialist to join our team at Ross Stores. As a Store Protection Specialist, you will play a critical role in maintaining a safe and secure environment for our customers and associates.

Key Responsibilities
  • Provide a visible presence at store entrances and exits to deter theft and fraud
  • Maintain a safe and secure environment by monitoring for potential safety issues and removing clutter
  • Develop and maintain great relationships with customers and associates through excellent customer service skills
  • Partner with store leadership to ensure compliance with loss prevention directives and minimize operational shortage
  • Stay up-to-date on company policies and procedures to ensure effective execution
Requirements
  • High school education or equivalent required; AA degree preferred
  • One year retail supervisor experience or similar training preferred
  • One year loss prevention/security training preferred
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment
  • Strong communication skills
  • Demonstrated ability to build and maintain relationships with the store team
  • Excellent customer service skills
  • Proven ability to effectively resolve conflict
Working Conditions
  • Consistent timeliness and regular attendance
  • Ability to spend up to 100% of working time standing, walking, and moving around the store
  • Must be able to raise or lower objects more than 25 lbs., from one level to another
  • Must be able to regularly bend, stoop, or crouch
Disclaimer

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce.


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