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Client Support Specialist

2 months ago

Onalaska, Wisconsin, United States L B White Company Full time

Job Title: Customer Service Representative

Company Overview: L.B. White Company, LLC. is a prominent manufacturer specializing in portable heating solutions for diverse markets globally.

Position Overview and Duties:

  • Managing daily order fulfillment
  • Delivering customer insights and information
  • Assisting field sales representatives
  • Engaging directly with dealers and end-users
  • Facilitating internal processes to enhance customer satisfaction

Qualifications:

  • Strong communication abilities
  • Proficient in data entry
  • Capability to adapt to new software applications
  • Retention of product knowledge
  • Multitasking skills
  • Detail-oriented approach

Preferred Qualifications:

  • Familiarity with ERP Software and Microsoft Office Suite
  • Associate degree in Business, Marketing, or a related discipline
  • Previous experience in customer service and manufacturing sectors

Compensation and Benefits:

The remuneration package includes a competitive salary along with eligibility for the Company-wide Incentive program. The benefits package encompasses medical, dental, life insurance, disability coverage, vacation time, and holidays.

Opportunity and Impact:

This position provides an individual with the opportunity to contribute to a growth-oriented organization and play a vital role in its ongoing success.

L.B. White is an Equal Opportunity Employer

M/F/H/V