Customer Experience Ambassador

7 days ago


Sunnyvale, California, United States Sunrise Senior Living Full time

Sunrise Senior Living is a leading provider of senior living care, championing quality of life for all seniors. As a Customer Experience Ambassador, you will play a vital role in delivering exceptional hospitality and ensuring that our residents receive the highest level of care.

Responsibilities:

  • Monitor the Bistro area to ensure refreshments, music, and cleanliness meet our high standards.
  • Perform general administrative duties, including communication with internal and external parties.
  • Welcome and support the hospitality of our Sunrise community, providing an overview of community information to inquiries.

Qualifications:

  • A high school diploma or equivalent is required.
  • Proven experience in customer service roles, demonstrating excellent customer service, organizational, and communication skills.
  • Good judgment, problem-solving, and decision-making skills, as well as proficiency in computer skills, including Microsoft Outlook, Word, and Excel.

This part-time position (Sunday - Monday, 8:00 am - 4:00 pm) offers a competitive salary of $$22.50 per hour, based on geographic location and qualifications. Benefits include medical, dental, vision, life, and disability plans, retirement savings, employee assistance, paid time off, sick time, and holiday pay.

Sunrise Senior Living prioritizes the health and safety of its residents, family members, and team members. Employment is conditioned on completing and passing a drug test, participating in testing requirements, and meeting Covid-19 vaccination mandates.



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