Partner Onboarding Specialist

4 weeks ago


Colorado Springs, Colorado, United States 8x8 Full time
Job Summary

The Partner Onboarding Specialist is responsible for driving the success of reseller partners by ensuring they are fully onboarded and enabled. This role will work closely with new partners to guide them through the onboarding process and with new and existing partners to ensure they complete all enablement requirements. The Specialist will also gather feedback to improve the overall partner experience.

Key Responsibilities
  • Onboarding and Enablement:
    • Oversee the onboarding process for new reseller partners, ensuring they have access to all necessary systems, tools, and resources.
    • Drive training, certifications, and accreditations with new and existing partners on 8x8's products, technologies, and processes.
    • Monitor partner progress toward completing onboarding and enablement requirements within established timeframes.
    • Identify and address any challenges or roadblocks partners may encounter during the onboarding and enablement processes.
  • Partner Relationship Management:
    • Support Partner Account Managers as needed to build and maintain strong relationships with reseller partners.
    • Proactively identify and address partner needs and concerns.
    • Serve as a point of contact for partners, providing support and guidance related to onboarding and enablement.
  • Process Improvement:
    • Collaborate with cross-functional teams to ensure the onboarding process is well-documented, efficient, and provides a positive experience for partners.
    • Gather feedback from partners on the onboarding and enablement process, identifying areas for improvement.
    • Work with subject matter experts and operations teams to implement process enhancements and content updates.
  • Performance Tracking and Reporting:
    • Track partner performance metrics, including onboarding completion rates, certifications, and accreditations.
    • Provide regular reports on partner progress and identify trends.
    • Analyze partner data to identify opportunities for growth and improvement.
Requirements
  • 3+ years of experience in partner success, enablement, or a related field.
  • Familiarity with UCaaS, CCaaS, and Conversational AI markets.
  • Excellent project management skills, including prioritizing tasks and meeting deadlines.
  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to build and maintain strong relationships with internal and external stakeholders.
  • Experience working in a fast-paced, dynamic environment.
  • Proficiency in using CRM and other relevant software tools.


  • Colorado Springs, Colorado, United States 8x8 Full time

    At 8x8, we put communications at the heart of our business, building technology that connects people anywhere, anytime, and on any device. Our Experience Communications Platform brings together Employee and Customer Experience, enabling hybrid workforces to connect, collaborate, and delight customers, while providing real-time communications analytics,...


  • Colorado Springs, Colorado, United States 8x8 Full time

    Job SummaryThe Partner Onboarding Specialist plays a critical role in driving the success of reseller partners by ensuring they are fully onboarded and enabled. This position requires strong project management skills, excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with internal and external...


  • Colorado Springs, Colorado, United States 8x8 Full time

    The Partner Onboarding Specialist plays a vital role in driving the success of reseller partners by ensuring they are fully onboarded and enabled.This position requires strong project management skills, including prioritizing tasks and meeting deadlines, as well as excellent interpersonal and communication skills, both verbal and written.The ideal candidate...

  • Contract Specialist

    4 weeks ago


    Colorado Springs, Colorado, United States Zivaro Inc Full time

    Job Title: Contracts SpecialistThis is a highly strategic position within Zivaro that supports the Director of Contracts in responding to internal and external requests for contract review and execution.The Contracts Specialist will maintain Zivaro's contract management system, implementing new workflows and updating existing ones. They will provide support...


  • Colorado Springs, Colorado, United States John Carrizzo American Family Insurance Full time

    Customer Loyalty SpecialistAt John Carrizzo American Family Insurance, we're seeking a skilled Customer Loyalty Specialist to join our team. As a key member of our agency, you'll play a vital role in building and maintaining strong relationships with our customers.Key Responsibilities:Develop and implement strategies to foster customer loyalty and...

  • HR Generalist

    4 weeks ago


    Colorado Springs, Colorado, United States MAC DISCOUNT LLC Full time

    Job Title: Entry-Level HR SpecialistMAC DISCOUNT LLC is seeking a highly motivated and organized Entry-Level HR Specialist to support our recruitment and HR functions. As a key member of our team, you will be responsible for full-cycle hiring, recruitment, and HR-related tasks for a designated territory.Key Responsibilities:Recruitment and Onboarding:Job...


  • Colorado Springs, Colorado, United States LeadStack Inc. Full time

    Job Title: Entra ID/Active Directory IAM SpecialistJob Summary:LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of...


  • Colorado Springs, Colorado, United States Della Infotech Full time

    The Help Desk Support Specialist will be responsible for providing technical assistance to customers via phone, email, and computer chat. This role requires a proactive approach to resolving issues and a strong ability to communicate effectively with customers.The ideal candidate will have experience working in a help desk environment and be proficient in...


  • Colorado Springs, Colorado, United States Jerry Full time

    Job OverviewJerry is seeking a Senior People Business Partner to join our dynamic People Operations team. As a key member of our team, you will play a critical role in shaping the employee experience and driving business growth.Reporting directly to the VP of People Operations, you will oversee key touch points of the employee journey, including onboarding...


  • Colorado Springs, Colorado, United States Discover Goodwill of Southern and Western Colorado Full time

    Job Summary:The Transportation Specialist will transport clients to medical appointments, community service programs, and other events via a Goodwill shuttle van. This role is essential for providing reliable and safe transportation services to our clients.Key Responsibilities:• Transport clients to medical appointments, community service programs, and...


  • Colorado Springs, Colorado, United States UC Health Full time

    Job SummaryUCHealth is seeking an Advanced Care Partner Surgical Trauma to join our team. As a key member of our surgical trauma team, you will provide direct patient care under the delegation and/or supervision of a nurse/healthcare provider.Key ResponsibilitiesProvides direct patient care, including gathering vital signs, measuring blood glucose,...

  • Direct Market Manager

    4 weeks ago


    Colorado Springs, Colorado, United States Think Tank LLC Full time

    Direct Market Manager - Colorado Springs ExpansionThink Tank LLC is seeking a motivated and entrepreneurial Direct Market Manager to lead our expansion efforts in Colorado Springs, CO. As the cornerstone of our mission to enhance connectivity, your role will focus on enrolling new customers into Lifeline and ACP services, managing inventory, and driving...


  • Colorado Springs, Colorado, United States OneStaff Medical Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:OneStaff Medical is seeking a skilled Diagnostic Imaging Specialist to join their team. As a Diagnostic Imaging Specialist, you will be responsible for performing echocardiography procedures and providing high-quality patient care.Responsibilities:- Perform echocardiography procedures using advanced medical...


  • Colorado Springs, Colorado, United States University of Colorado Full time

    Job Title: Social Work SpecialistAbout the Role:The University of Colorado Colorado Springs is seeking a highly skilled Social Work Specialist to join our team. As a key member of our Student Services department, you will be responsible for providing support to students in need, promoting academic success, and fostering a positive campus environment.Key...

  • Physician Specialist

    4 weeks ago


    Colorado Springs, Colorado, United States Summit Medical Consultants LLC Full time

    Job SummarySummit Medical Consultants LLC is seeking a skilled Physician Specialist to join our team. As a key member of our medical staff, you will provide medical oversight and care to patients in subacute, long-term care, assisted living, and independent living settings. Responsibilities Provides medical oversight and care to assigned patient populations...


  • Colorado Springs, Colorado, United States Gastro Care Partners Full time

    CRNA Outpatient GI Specialist OpportunityWe are seeking a skilled CRNA to join our esteemed team at Peak Gastroenterology in Colorado Springs. As a CRNA Outpatient GI Specialist, you will have the opportunity to work in a state-of-the-art ambulatory surgical center, providing high-quality anesthesia services to patients undergoing gastroenterology...


  • Colorado Springs, Colorado, United States Wellspring Nurse Source Full time

    Travel Nursing Opportunity in ICUWellspring Nurse Source is seeking a skilled travel nurse to join our team in an ICU setting. As a travel nurse with Wellspring, you'll have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care.Job DetailsSpecialty: ICU - Intensive Care UnitDiscipline: RN -...


  • Colorado Springs, Colorado, United States TotalMed Allied Full time

    TotalMed Allied is seeking a travel Echocardiography Specialist for a travel job in Colorado Springs, Colorado.Job Description & RequirementsSpecialty: Echocardiography SpecialistDiscipline: Allied Health ProfessionalEmployment Type: TravelWe are seeking a highly skilled Echocardiography Specialist for a travel assignment in Colorado Springs,...

  • Travel Nurse

    4 weeks ago


    Colorado Springs, Colorado, United States LeaderStat Full time

    Job Title: Travel Nurse - PCU SpecialistLeaderStat is seeking a skilled Travel Nurse - PCU Specialist to join our team. As a Travel Nurse - PCU Specialist, you will be responsible for providing high-quality patient care in a progressive care unit setting.Job Requirements:1 year of experience working as a full-time Registered NurseClinical experience within...


  • Colorado Springs, Colorado, United States Insight Global Full time

    Job Title: Executive Director SpecialistThe Insight Global team is seeking a highly skilled and experienced Executive Director Specialist to lead our senior living community to success.Key Responsibilities:Oversee daily operations and resident relations to ensure a high-quality living experience.Develop and execute strategic turnaround plans to improve...