Personal Lines Team Lead
6 days ago
We are seeking a highly skilled and experienced Personal Lines Team Lead to join our team at Cross Insurance. As a key member of our organization, you will be responsible for managing the personal lines team to meet company standards while servicing a specialized (high-net-worth) book of business.
Key Responsibilities:
* Maintain a Property & Casualty license and stay up-to-date with Continuing Education requirements
* Understand, follow, and enforce the Basic Procedure Manual & Workflow Manual
* Serve as the primary point of contact for escalated issues and be the liaison between marketing and underwriting representatives
* Plan and execute informational personal lines meetings
* Implement and follow up on process changes within the office
* Consult with staff on quality management, workflow, and target list reporting
* Address staff concerns and resolve issues
* On-board, train, and develop new personal lines staff members
* Regularly review and monitor office culture and discuss findings with the Regional Manager
* Handle or consult on complex accounts
* Service a specialized book of business
Requirements:
* Property & Casualty license
* Continuing Education requirements
* Strong leadership and communication skills
* Ability to work in a fast-paced environment
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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