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Account Manager

1 month ago

Boynton Beach, Florida, United States Dylan Kruisland - State Farm Agent Full time
Account Manager Role

As a vital member of our daily business operations, you will grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
Qualifications:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.
Benefits:
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Health benefits.
  • Growth potential/opportunities for advancement within my agency.