Room Services Attendant

1 week ago


Irving, Texas, United States Westin Dallas Fort Worth Airport Full time

Position Overview:

Role: House Attendant

As a House Attendant, you will be responsible for ensuring the cleanliness and upkeep of the hotel's public areas in accordance with our brand standards and commitment to guest satisfaction.

Career Advancement Opportunities:

This position can lead to roles such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager.

Key Responsibilities:

  • Welcome and acknowledge guests with a friendly demeanor.
  • Conduct inspections of designated areas and execute cleaning tasks as required.
  • Manage waste collection from service areas and dispose of it properly.
  • Vacuum and dust hallways and common areas.
  • Transport soiled linens to the laundry and deliver fresh linens to designated locations.
  • Report any maintenance concerns promptly.
  • Maintain the cleanliness and organization of guest areas.
  • Assist guests with inquiries and provide support as needed.
  • Step in as a room attendant during busy periods or staff shortages.
  • Focus on enhancing guest satisfaction scores and overall experience.
  • Adhere to sustainability practices as outlined in the company's EarthView program.
  • Follow safety protocols, including the use of protective equipment and compliance with MSDS and OSHA standards.
  • Ensure a high level of guest satisfaction.
  • Perform additional tasks as assigned by management.

Qualifications:

  • A high school diploma is preferred.
  • Prior experience in housekeeping or related training is required.

Work Environment:

  • Work hours may vary, including weekends and holidays.
  • Physical demands include standing for long periods, walking, lifting up to 25 pounds, and performing tasks that require bending and kneeling.
  • Exposure to cleaning chemicals is expected.

Our Commitment:

We believe in valuing our people, striving for excellence, and maintaining agility in our operations.

About Us:

The Westin Dallas Fort Worth Airport is a premier hotel featuring extensive meeting space, fitness facilities, and diverse dining options. Our location near one of the busiest airports in the world allows us to cater to a wide range of guests, providing exceptional service and facilities for events and gatherings.

HHM Hotels is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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