Room Services Attendant

2 weeks ago


Irving, Texas, United States Homewood Suites Irving Full time

Job Overview:

The House Attendant plays a crucial role in ensuring the cleanliness and upkeep of the hotel's public spaces. This position involves various responsibilities, including:

  • Thoroughly cleaning designated areas as per hotel standards.
  • Setting up and maintaining complimentary services in the hotel lobby, such as coffee stations and evening concierge events.
  • Preparing meeting rooms for functions and delivering requested items to guest rooms.
  • Driving the shuttle van when required, depending on property specifications.

Key Responsibilities:

  • Maintain cleanliness in hallways, elevators, and assigned areas.
  • Deliver items such as luggage, irons, and coffee to guest rooms as directed.
  • Ensure compliance with safety and operational standards at all times.
  • Perform daily cleaning tasks, including buffing floors and shampooing carpets in public areas.
  • Regularly clean public restrooms and address maintenance needs promptly.
  • Assist guests with luggage during check-in and check-out in a friendly and efficient manner.
  • Handle lost and found items according to hotel policies.
  • Submit completed daily assignment checklists to supervisors.
  • Complete additional tasks as assigned by management.

Qualifications:

  • High School diploma or equivalent preferred.
  • Valid driver's license and acceptable driving record.
  • Ability to communicate effectively and clearly.
  • Quick decision-making skills in high-pressure situations.
  • Ability to maintain composure under stress.

Property Overview:

This hotel is strategically located, providing easy access to major attractions and corporate offices. Guests enjoy a range of amenities, including complimentary WiFi, a hot breakfast, and evening social events during the week. The property features an outdoor pool, a fully equipped business center, and a fitness center.

Company Overview:

As a leader in hotel management, the company operates a diverse portfolio of hotels across various locations, emphasizing exceptional service and operational excellence.

Benefits:

  • Competitive benefits package available after an initial waiting period.
  • Medical, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability Income.
  • Term Life and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Plan.


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