Room Services Attendant
2 weeks ago
Job Overview:
The House Attendant plays a crucial role in ensuring the cleanliness and upkeep of the hotel's public spaces. This position involves various responsibilities, including:
- Thoroughly cleaning designated areas as per hotel standards.
- Setting up and maintaining complimentary services in the hotel lobby, such as coffee stations and evening concierge events.
- Preparing meeting rooms for functions and delivering requested items to guest rooms.
- Driving the shuttle van when required, depending on property specifications.
Key Responsibilities:
- Maintain cleanliness in hallways, elevators, and assigned areas.
- Deliver items such as luggage, irons, and coffee to guest rooms as directed.
- Ensure compliance with safety and operational standards at all times.
- Perform daily cleaning tasks, including buffing floors and shampooing carpets in public areas.
- Regularly clean public restrooms and address maintenance needs promptly.
- Assist guests with luggage during check-in and check-out in a friendly and efficient manner.
- Handle lost and found items according to hotel policies.
- Submit completed daily assignment checklists to supervisors.
- Complete additional tasks as assigned by management.
Qualifications:
- High School diploma or equivalent preferred.
- Valid driver's license and acceptable driving record.
- Ability to communicate effectively and clearly.
- Quick decision-making skills in high-pressure situations.
- Ability to maintain composure under stress.
Property Overview:
This hotel is strategically located, providing easy access to major attractions and corporate offices. Guests enjoy a range of amenities, including complimentary WiFi, a hot breakfast, and evening social events during the week. The property features an outdoor pool, a fully equipped business center, and a fitness center.
Company Overview:
As a leader in hotel management, the company operates a diverse portfolio of hotels across various locations, emphasizing exceptional service and operational excellence.
Benefits:
- Competitive benefits package available after an initial waiting period.
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.
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