Service Management Director

1 day ago


Tampa, Florida, United States FastLap Group, LLC Full time

Job Description: As the Automotive Store Operating Partner, your primary responsibilities will include leading and supervising a talented team of automotive technicians and sales/customer service representatives. You will craft and implement effective policies and procedures to ensure seamless and efficient operations. You will cultivate and maintain strong relationships with valued customers to ensure their utmost satisfaction. Your key performance indicators will include identifying market trends, strategizing, and implementing initiatives to boost sales and enhance profitability. You will efficiently manage inventory, ordering parts and supplies to keep our services top-notch. Additionally, you will ensure the dealership is adequately staffed and equipped to meet and exceed customer expectations. Your leadership skills will be essential in managing budgeting and financial aspects to keep operations within set parameters.



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