Operational Excellence Manager

7 days ago


Livonia, Michigan, United States Andersen Corporation Full time
Overview

We are seeking an exceptional Operational Excellence Manager to join our team at Andersen Corporation in Livonia, MI.

Compensation and Benefits

The estimated annual salary for this position is $67,000-$84,300, with a comprehensive benefits package including medical/dental/vision/life insurance, health savings account contributions, paid holidays and PTO, 401(k) plan and contributions, professional development opportunities, and more.

Job Description

In this role, you will be responsible for managing customer service team members, auditing sales contracts, updating records, ordering product, scheduling install and service appointments, processing payments, and providing feedback to the team on performance.

You will also collaborate with other departments to improve overall customer service, handle customer escalations, review processes and recommend improvements, and be an ambassador of company culture and foster team cohesion.

Requirements
  • 3+ years of management experience
  • 2+ years of managing operational, logistical, or administrative functions
  • Strong communication skills, both verbal and written
  • Ability to utilize and learn computer programs and apps
What We Offer

As an Operational Excellence Manager at Andersen Corporation, you will have the opportunity to work with a talented team of professionals who share a passion for innovation and excellence.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our company culture values diversity, equity, and inclusion, and we are committed to creating a workplace where all employees feel valued and respected.



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