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Financial Services Representative
2 months ago
We're a bank that's committed to helping people and businesses thrive. Our culture is built on a foundation of trust, respect, and a passion for delivering exceptional customer experiences.
Job SummaryWe're seeking a Personal Banker to join our team at our Clayton location. As a Personal Banker, you'll play a key role in helping our customers achieve their financial goals by providing personalized banking solutions and exceptional customer service.
Key Responsibilities- Develop and maintain long-lasting relationships with customers, understanding their financial needs and providing tailored solutions.
- Deliver an excellent customer experience, both in person and over the phone, to ensure we meet customers' financial needs.
- Actively listen to customers to make informed recommendations that match their needs.
- Educate customers on a variety of retail products and digital solutions that enhance their financial wellness.
- Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
- Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
- High school diploma or equivalent combination of education and experience required.
- 1+ years sales or customer service experience required.
- Experience working in an environment with individual and team sales goals preferred.
We offer a competitive compensation package, including a base pay range of $19.50 to $23.75 per hour, as well as opportunities for career growth and development. Our benefits package includes employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time.
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and helping people achieve their financial goals, we'd love to hear from you.
