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Grocery Operations Assistant Manager
2 months ago
Exciting Work Environment, Paid Time Off, and a 20% Employee Discount
This full-time role involves working on a schedule that may include Tuesday to Saturday or Sunday to Thursday.
Position Summary
This newly established role at People's Food Co-op will involve supporting various departments based on staffing requirements. The primary focus will be on assisting with product procurement, preparing production task lists, managing inventory, and maintaining accurate records.
Daily Responsibilities
The objective of this position is to provide support across departments as needed. This may involve working in multiple areas within a single day. As part of the grocery team, you will report directly to the Grocery Manager. Key responsibilities include:
- Engaging with department managers regarding daily operations, requirements, and challenges.
- Reporting performance-related issues to department managers in a timely, respectful, and consistent manner.
- Fostering effective and respectful communication with all staff to cultivate a positive workplace atmosphere.
- Assisting department managers with product ordering, receiving shipments, and pricing strategies.
- Identifying and resolving errors and potential issues within the department.
- Supporting the training of department personnel.
- Ensuring all staff are informed of updates to policies and procedures relevant to their department.
- Guaranteeing that department staff answer phones and handle inquiries in a professional and courteous manner.
- Maintaining a thorough understanding of products and presentation techniques, as well as quality standards.
- Ensuring cleanliness in department cases and preparation areas.
- Receiving product deliveries, verifying order accuracy, and ensuring product quality.
- Preparing cases and other items as necessary within the department.
- Maintaining back stock areas in accordance with departmental standards.
- Demonstrating awareness of current promotional events within the department.
- Adhering to and enforcing all food safety, sanitation, and safety regulations as per company, local, state, and federal health codes; identifying unsafe conditions and notifying management.
- Communicating effectively with customers and addressing their inquiries and requests promptly.
- Greeting customers warmly throughout the store and assisting them with product location, heavy item handling, and retrieving hard-to-reach items.
Qualifications
- At least one (1) year of experience in a grocery department is preferred.
- Prior experience with product ordering and inventory management.
- Strong organizational capabilities.
- Attention to detail, safety, and customer service.
- Excellent communication and listening skills.
- Ability to collaborate effectively in a team-oriented environment where constant communication is vital.
Physical Requirements
- Must be able to lift 20 pounds frequently.
- Must be able to lift 60 pounds occasionally.
- Frequent requirements include standing, walking, kneeling, squatting, bending, and reaching, as well as cutting with a knife or box cutter.
- Occasional requirements include operating a baler and trash compactor.