Receiving Assistant

3 weeks ago

Rochester, Minnesota, United States Natural Grocers Full time
Job Summary

We are seeking a highly organized and detail-oriented Receiving Assistant to join our team at Natural Grocers. As a Receiving Assistant, you will play a critical role in ensuring the smooth operation of our receiving department, providing exceptional customer service, and maintaining a clean and organized work environment.

Key Responsibilities
  • Assist the Receiving Manager in accurately receiving all incoming products, including date, accuracy, and damage checking.
  • Scan all incoming and outgoing products, ensuring accurate inventory levels and timely processing of POs, RPOs, mispicks, invoices, and paperwork.
  • Stage products for efficient delivery to the sales floor, maintaining a clean and organized back room.
  • Communicate with department managers regarding delivery issues and vendor out-of-stocks, providing timely and accurate information.
  • Research and process all discrepancies, ensuring accurate inventory levels and resolving any issues promptly.
  • Operate a forklift and pallet jack as required, maintaining a safe and efficient work environment.
  • Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Provide exceptional customer service, answering customer questions and resolving any issues promptly.
  • Maintain a high level of product knowledge, continually increasing knowledge and staying up-to-date on new products and services.
  • Use SAP and inventory management software, emailing and utilizing other IS programs as needed, to ensure accurate and timely processing of tasks.
Requirements
  • High School diploma, GED, or equivalent preferred.
  • 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
  • Ability to obtain forklift certification.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel, and Outlook.

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