Account Manager

2 weeks ago

Fargo, North Dakota, United States Cyber Advisors Full time
About Us

Cyber Advisors Inc, a rapidly growing MSP and Cybersecurity Consulting firm, is seeking an Account Executive to join our Fargo-based team. Our company specializes in delivering high-quality, customer-focused IT solutions, empowering clients to optimize their operations and achieve business objectives.

Roles and Responsibilities
  • Cultivate new and maintain existing customer relationships, focusing on technology solutions.
  • Sell to customers designated as Small Business.
  • Develop relationships with the C-suite and maintain relationships in accounts.
  • Create, maintain, and develop client relationships with a focus on internal/external client advocacy.
  • Conduct sales presentations for customers.
  • Develop a personal knowledge of the industry/market segment.
  • Work as a team with engineers and solution architects to develop client solutions.
  • Maintain accurate pipeline data and updates in the CRM system.
  • Focus on driving new business opportunities.
  • Adopt Cyber Advisors culture (Growth, Integrity, Fun/Passion, and Talent).
  • Collaborate with partners and vendors of Cyber Advisors.
Requirements
  • Ability to follow process and propose enhancements.
  • Strong business acumen.
  • Excellent verbal and other communication skills.
  • Ability to quickly identify a prospect's personality, buying style, and decision-making process.
  • Captivating presentation skills.
  • Relentless drive for winning and achieving goals.
  • Ability to outperform the competition.
  • Discipline to accomplish sales results independently.
Technical Skills
  • High-level knowledge of IT and Cyber Security Managed Services.
  • Datacenter infrastructure (Servers, storage, networking, data protection).
  • IT Security Products.
  • Private, Hybrid, and public cloud solutions.
  • Microsoft, Dell, Fortinet, Sophos, Arctic Wolf knowledge.
Qualifications
  • Proven history of performance and achievements.
  • Dedication to customer satisfaction and getting it right the first time.
  • Demonstrated ability to explain complex technical concepts to a non-technical audience.
  • Ability to translate business challenges into technological solutions.
  • Strong trouble-shooting skills across a broad and diverse population and environment.
  • Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices.
  • Focus on continuous self-improvement and practice self-awareness.
  • Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).
  • Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.
  • Appreciation of internal customer business, goals and objectives, strategies, and needs.
  • Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines.
  • Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems.
Education and Certifications
  • Proven sales experience - 1-3 years of relevant experience.
  • Minimum technical degree. Bachelor's degree preferred.
  • Candidate will have experience in selling business IT and technology services solutions.
Benefits
  • Competitive salary commensurate with experience and qualifications.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company matching.
  • Flexible work schedule and remote work opportunities.
  • Professional development and training programs.
  • Collaborative and supportive work environment.

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