Insurance Customer Service Representative
4 weeks ago
At State Farm Insurance, we're seeking a highly skilled and customer-focused Account Associate to join our team. As an Account Associate, you'll play a vital role in providing exceptional customer service and support to our policyholders.
Key Responsibilities:- Assist customers with their insurance needs by providing accurate and timely information.
- Process policy changes and updates in our system to ensure seamless customer experiences.
- Handle incoming calls and emails from customers regarding policy inquiries and claims, resolving issues efficiently and professionally.
- Collaborate with team members to resolve customer issues and ensure customer satisfaction.
- Maintain accurate and up-to-date customer records, ensuring compliance with company policies and procedures.
- Stay up-to-date with insurance products and industry trends to effectively assist customers and provide expert advice.
We're looking for a motivated and detail-oriented individual who is passionate about delivering exceptional customer service. If you're a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities to enhance your skills and knowledge
- A competitive salary and benefits package
Join our team and take the first step towards a rewarding career in customer service and insurance.
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